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With 27 years successfully analysing billions of transactions and data for Qantas Loyalty we have the science, methods, tools and proven experience to transform a business into a 'customer first' organisation.

Knowledge is power.

Understanding consumer motivation coupled with an extensive legacy of successfully running large scale marketing operations, we’re able to empower frontline staff with the necessary tools and skills to drive a better customer experience.

Sophisticated business approach.

With first party audience understanding, profiled target segments and an always-on learning approach using control and reference groups, we provide the analytics and insights to deliver the right message to the right audience at the right time.

Campaign analytics and reporting.

Based on campaign objectives, we identify your target segments, optimise your campaign set-up and execution and derive insights to inform future strategies.